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Canvas FAQs

Source: UF e-Learning FAQs

How do I login to UF e-Learning? Visit the UF e-Learning website and click the orange "Login to e-Learning" button, then enter your GatorLink credentials. For username/password issues, contact the UF Computing Help Desk at 352-392-4357.

How do I change my display name in Canvas? Log into one.ufl.edu, access your profile settings, edit your name section, uncheck "Use my legal name," update your display name, and submit. Changes appear in Canvas within 24 hours.

Where do I go for help with using UF e-Learning? Students contact the UF Computing Help Desk (352-392-4357 or helpdesk@ufl.edu). Instructors, TAs, facilitators, and staff reach e-Learning Support (352-392-4357 or learning-support@ufl.edu).

Which browsers are recommended for use with UF e-Learning? Canvas supports the latest two versions of all major browsers. See the Canvas Supported Browsers page for details. If warnings persist, try logging out and deleting browser cookies.

How do I create my course in UF e-Learning? Faculty use the "Canvas Course Request" module in ONE.UF. Support staff use "Canvas Course Request-Admin" in myUFL and need the UF_SA_CANVAS_CRSE_REQUST_ADMIN security role.

How do I import content from another course? Import all content via the Canvas guide for complete imports, or select specific items (assignments, modules, pages, discussions, quizzes) using the selective import guide.

Are there workshops offered for instructors using UF e-Learning? Yes — "E-Learning @UF: Build & Design" and "E-Learning @UF: Facilitate & Engage." Visit the UFIT Training website for additional periodic offerings.

How do I add participants to my course? For registrar courses, students enroll automatically. Add TAs and facilitators using "Manage Users" in Instructor Tools or the "My Canvas Course Management" tool in myUFL. Add TAs to the INIT section unless restricting to specific sections.

What participant roles are available in Canvas? Teacher, Student, Teaching Assistant (TA), Non-grading Assistant, TA Grading Only, Facilitator, Designer, Auditor, Student Mentor, Observer, Program Observer, and Guest Lecturer. Download the e-Learning Permissions chart for complete details.

How do I remove participants from my course? Use "Manage Users" in Instructor Tools or the "My Canvas Course Management" tool in myUFL. Removed registrar-enrolled students auto-reappear when the roster reconciles with the registrar.

What are the differences in the three TA roles? TA: same instructor permissions except managing outcomes. TA Grading Only: gradebook and SpeedGrader access only; cannot post announcements or edit content. Non-Grading Assistant: like TA but no gradebook access or publishing rights.

How do I limit my TAs to grade only specific students? Create non-registrar sections (e.g., "TA Bob"), add the TA and their assigned students to that section, then restrict the TA to that section.

How do I publish a course in e-Learning? Publish from your Canvas Dashboard's Unpublished Courses section, or from the course Home Page using the Course Status dropdown in the upper right corner.

Can I use Turnitin in UF e-Learning? Yes, via the external tool or the "Plagiarism Review" dropdown in assignments. Tutorials for setup and submission are available for both instructors and students.

How do I set up a Peer Review assignment in e-Learning? Follow the Canvas guides for creating peer review assignments. Students submit reviews and access feedback through the course interface.

How do I set up a Peer Review assignment in Turnitin External Tool? Use the PeerMark feature within Turnitin. Instructors create assignments, students review peer work, and access their feedback through Turnitin.

What do I need to do to close out my course at the end of the semester? Courses close automatically at semester's end. To extend access, go to Settings > Course Details, change Participation to "Course," enter an "Ends" date, and update.

How do I submit my final grades to myUFL? Use "Send Grades to ONE.UF" in Canvas, or upload grades for non-e-Learning courses. See the Finalizing & Submitting Grades page and the HR Toolkit for detailed procedures.

How do I give special access to an assessment? Grant extra attempts or time via "Moderate This Quiz." Use the Quiz Extension tool for bulk accommodations across multiple students and quizzes.

How do I give a different due date for some students in quizzes and assignments? Use the Differentiated Assignments Guide to set different availability and due dates for specific students and/or sections.

How do I add my Syllabus? Use the Canvas Syllabus Guide to add text and link files, images, and content. The Course Summary generates automatically; disable it by unchecking "Show Course Summary."

How do I use the Scanning Services Web App? Access the portal via the email link to download .zip files containing grades and no-match reports. Sort, search, and filter scans using the table controls.

How do I upload Scantron data into e-Learning? Download files from Scanning Services, go to Canvas Grades, select Import, browse for the .csv file, upload it, verify student data, and save changes.

How do I access Groups in e-Learning? (Students) Students can locate assigned groups through the course interface and visit group pages to collaborate with peers.

What is the UF Photo Roster tool? Instructors view course rosters with student photos from Gator1 Central and email addresses using the Instructor Tools menu.

Why do some of my students not have photos in UF Photo Roster? Distance education and UF Online students often lack official photos in the Gator1 database.

When to limit participants to a section Rarely limit someone to a section unless intentionally restricting their access to specific students (e.g., a TA grading only certain students). Default practice is not limiting.

How do I copy myself on emails and announcements? Go to Account > Notifications, check "Conversations Created by Me" for emails and "Announcement Created By You" for announcements to receive copies.

How do I message students from the Gradebook? Use "Message Students Who" to filter by score or submission status. Consider editing the default subject line before sending to protect student privacy.

How do I create self sign-up groups? Follow the Canvas guide for creating self sign-up groups. Set a sign-up deadline and disable self sign-up after the deadline to prevent students from switching groups.

Determining which quiz banks are associated with which quizzes in a closed course In closed courses, click "See Full Quiz" under Related Items to view associated question banks (the Edit button is unavailable).

Why is SpeedGrader not displaying submissions for my group discussion? Select a Group Set with students already sorted into groups. SpeedGrader won't display submissions for group discussions without pre-sorted groups.

How do I use Course Reserves in Canvas? Activating the Course Reserves link creates an Ares course automatically. Contact the Course Reserves Unit (352-273-2520 or eres@uflib.ufl.edu) for transfers or issues.

How do I import a CSV file to Gradebook? Follow the Canvas guide for step-by-step import instructions. Avoid assignment names containing "Current Score," "Current Points," "Final Score," or "Final Grade" (use lowercase if necessary).

How do I create a Bonus Question in an online quiz? Create the question with bonus points, then edit after all submissions to set it to 0 points. Points earned remain calculated without affecting the total quiz value.

How do I regrade quiz questions? Canvas automatically regrades Multiple Choice, True/False, and Multiple Answers questions. Wait 10 minutes between corrections. Manually regrade other question types.

Re-enrolling students into groups when they are re-enrolled in a course Re-enrolled students aren't automatically added back to groups. Instructors must manually re-add students to their groups.

Sending email attachments to people in your e-Learning course Attachments sent from external email clients are stripped as a security measure. Send attachments through the e-Learning Inbox tool instead.

Correcting paper icons in the Gradebook Paper icons indicate ungraded items, incomplete quiz grades, resubmissions, or removed grades. Resolve all icons before finalizing grades to ensure accuracy.

How can I delete or modify a calendar item? Click and edit calendar events, or drag them to new dates. Deleting from Calendar completely removes associated course content.

Quiz statistics in large courses Quiz statistics display limits at 10,000 data points. Filter by sections to stay under this threshold, or download Excel spreadsheets for large dataset analysis.

Let students see quiz responses only once after submission Check "Only once after each attempt" to limit student access to quiz responses. Alternatively, uncheck the option at semester's end.

What quiz information do students have access to after the semester ends? By default, students see quiz responses and grades in Past Enrollments. Control access via "Let Students See Their Quiz Responses" and correct-answer visibility settings with close dates.

What course content do students have access to after the semester ends? By default, students view submitted work and posted materials. Restrict all access via Settings > Course Details > "Restrict students from viewing course after end date," or selectively hide navigation items.

Dashes in the Gradebook Dashes indicate ungraded assignments that don't affect overall grades. Enter grades or "EX" for excused work to reflect true student performance.

How do I know what sections I am teaching? Log into ONE.UF, select Class Rolls under Course Mgmt to see teaching assignments and section numbers.

How do I use the Quiz Extension tool? The Quiz Extension tool applies accommodations across multiple quizzes for one or more students. See the Quiz Extension page and tutorial for detailed instructions.

How do I prepare my gradebook for ONE.UF? Follow the provided guide to align Canvas grades with final grades before submission to ensure accuracy.